Creating an Event

Creating an Event

An event is a fixed-length activity for a maximum number of participants which can exceed the normal operating capacity. When the event is on it takes place in an Activity Room and during that time no other packages can be booked which use that room/lane. The main reason for using events is to exceed the capacity of the activity, reserve the space, and block out any other bookings during the event.

Attached is the PDF help guide

    • Related Articles

    • Creating an Event with multiple Start Times

      How to create an event that has multiple session times

    • Creating a package

      Looking to create a new package / booking type to enable customers to book in? Attached is the PDF guide with step by step guidance

    • Contacting Support at Smart Entertainment

      Accessing Support You can access help and support for non-urgent queries from SMART via a few methods: - Help Guides - Creating a Support Ticket Help Guides We have created a collection of Help Guides to help you with BookMy Solution. Whether that be ...

    • Additional Openings / Holiday Openings

      How to add Additional Openings / School Holiday dates

    • Booking Fee

      How to add a Booking Fee to you BookMy solution. The Booking Fee function in BookMy solutions is compliant with the new legislation that has come into affect on the 6th April 2025. Booking Fee's are shown at the start of the booking process and not ...